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I have a Sony VAIO laptop (VGN-C190P) and received the express upgrade kit for Windows Vista Business. I inserted the CD, followed the instructions and proceeded to install. After the BIOS was updated it took me to a screen where it said installation files were being copied; it was not actually installing Vista yet. Every time, at the exact same place, I received an error message that read "an unknown error has occured while searching for an unnamed file." The title bar read, "irsetup." I reset the BIOS to factory defaults and tried again but nothing changed. Every time I try, I get the same error message at the exact same place and the process does not go any farther.

Received this email yesterday:

Dear Valued HP Customer:

Thank you for the recent order for your HP Windows Vista Express Upgrade Kit. Our records indicate that your order is complete and awaiting shipment.

The HP Express Upgrade to Vista software kits will begin shipping in early March for all completed orders placed before January 30, 2007. Orders placed after January 30, 2007 will ship within 4-6 weeks from the date the Proof of Purchase was processed.