Learn About Web: Small Business Reality Check
The Cafe at Queensgate, a Richland (WA) restaurant, is an excellent place in my hometown for lunch: good food, helpful staff, and a terrific, bistro-style atmosphere.
You’ll notice that I didn’t link to them at all in that paragraph; I’d love to, but like so many small businesses, they don’t have a web site. And they do have a reputation management problem: Use a search engine to find the Cafe at Queensgate, and you’ll find a 1-star review on Google Maps that was written a couple months ago, and another 1-star review on Yahoo Local that was written more than four years ago.
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